Technical Writer

Enablement Remote, United States Diamond Bar, California

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About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

 

About You and this Role

Liferay seeks to expand its ability to empower, inspire, and influence technical practitioners and developers by producing exceptionally engaging and accessible documentation. To support this effort, Liferay seeks motivated, independent, and servant-hearted Technical Writers to participate in organizing, writing, and revising documentation and training materials.

Technical Writers work directly with their manager and technical staff to produce learning content for publication, to assess and revise existing content, and participate in tactical decision-making. This role also collaborates with other Technical Writers and with relevant Enablement and product team members. The ideal candidate has a love for technology, a passion for effective communication, is detail-oriented, independently motivate    d, flexible, adaptable, and a team player. 

 

Key Objectives

  • Develop and maintain comprehensive product documentation, ensuring it is clear, accurate, and up-to-date.
  • Plan, create, and maintain courses for both developers and business users.
  • Collaborate with software developers and solution architects to ensure technical accuracy and alignment with best practices.
  • Actively engage with the Liferay community to identify learning gaps, gather feedback, and continuously improve all educational content.

 

Required Qualifications

  • 2+ years of professional experience in technical writing, curriculum development, online publishing,  or a similar role focused on creating educational content.
  • Strong verbal and written command of the English language with a proven ability to explain complex technical concepts clearly and concisely.
  • Experience working in collaborative cross-functional environments that include technical and business facing team members.
  • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.


Preferred Qualifications

  • Working knowledge of Markdown, Git, and GitHub.
  • Ability to read and understand source code written in Java and/or JavaScript.
  • Experience as a software developer in Java and/or JavaScript.
  • Experience creating educational media (e.g., video, audio, graphics).
  • Experience helping others learn technical topics.

 

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
    Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Working at a leading open-source company

 

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

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